Healthcare Platform

Launch your clinic’s own branded patient app

Digital operating system for modern private clinics and specialist practices.

Designed specifically for private clinics and specialist practices.

Built and deployed in Croatia Β· EU-hosted infrastructure Β· GDPR-aligned

View Platform
GDPR-alignedNIS2-alignedISO 27001-alignedSOC 2-alignedEU-hosted infrastructure

Compliance depends on deployment configuration and organizational policies.

Patient PlatformDoctor PlatformTelemedicineSmart FeaturesLab AI AnalysisClinic Admin
Example UI
admin.yourclinic.com/dashboard
Y
YourClinic
✦Example dataLast 30 daysExport
+12% ↑

2,847

Active Patients

+9% ↑

1,420

Active Subscriptions

+18% ↑

€38,600

Subscription MRR

+23% ↑

€84,320

Monthly Revenue

+26% ↑

312

Telemedicine Sessions

↑

54%

Subscription Usage Rate

Revenue and Subscription Growth

Revenue
Subscriptions
J
F
M
A
M
J
J
A
S
O
N
D

Doctor revenue contribution

€45,720Doctor Rev.
Dr. Taylor Reed
€10,972
Dr. Alex Morgan
€9,601
Dr. Jordan Ellis
€8,687
Dr. Sarah Kim
€8,230
Dr. Emma Carter
€8,230

Revenue by Service

€84,320Total
Subscriptions
€38,600
Consultations
€25,400
Lab & Diagnostics
€12,200
Telemedicine
€5,620
Other
€2,500

Recent Activity

New appointment scheduled

2m ago

Lab result analyzed by AI

5m ago

Telemedicine consultation completed

12m ago

Reminder sent to patient

18m ago

Invoice generated

28m ago

Payment completed

34m ago

Infrastructure Status

TelemedicineOperational
Lab Result ProcessingOperational
AI Analysis EngineOperational
Notification SystemOperational

Patient Experience

4.8 / 5.0

Patient Satisfaction

1,247 ratings

94.2%

Retention Rate

patients who rebooked

Reduced

no-show rates

Through automated reminders β€” WhatsApp, email, and push notifications

Screens are illustrative. Available modules and workflows depend on deployment configuration and contracted scope.

Production case study

Powering real healthcare platforms in production

LittleDot

LittleDot is a production healthcare platform built on BigDot infrastructure, serving real patients and doctors in Croatia. It includes branded iOS and Android apps, AI assistant, telemedicine, lab result analysis, health diary, and automated clinic workflows.

Live in production Β· Real patients Β· Real doctors

BigDot powers one of the most complete digital health platforms currently live in Croatia.

Business impact

Why clinic owners choose BigDot

Reduce missed appointments and manual scheduling

Offer remote consultations without additional administrative burden

Keep patients inside your clinic’s digital ecosystem

Trusted by healthcare providers

55,000+ patients and 130+ doctors already use infrastructure built on BigDot β€” with secure, EU-hosted, GDPR-aligned operations.

55,000+ patients130+ doctorsBranded appsGDPR-alignedEU-hosted infrastructure

Native Mobile Apps

Native mobile app for patients and families

Patients and families manage appointments, lab results, health data, and communication with your clinic β€” all in one secure mobile app under your clinic brand.

Appointment booking
Family multi-profile support
Lab results access and tracking
Secure messaging with clinic

Key benefits

Manage entire families from one account
Reduce calls and administrative workload
Deliver modern digital experience under your clinic brand
Example UI
app.yourclinic.com

Welcome back, Ana

Your next appointment is tomorrow at 10:00

AK
Book Visit
Video Call
Messages

Recent Lab Results

Complete Blood Count

Feb 10

Normal

Thyroid Panel (TSH)

Feb 3

High
Mobile App

Reminder

Appointment tomorrow 10:00

Lab Results

CBC - Ready to view

Telemedicine

Integrated telemedicine platform

BigDot includes a complete telemedicine module with native mobile and web support. Video, voice, and secure messaging are built into the platform -- no third-party tools needed.

Native mobile apps
Browser access
Video consultations
Voice consultations
Secure messaging chat
Integrated health data

Why built-in telemedicine matters

No third-party video tools required
GDPR-aligned communication architecture
Integrated with patient and doctor apps
Automatic appointment reminders for virtual visits
app.yourclinic.com/consultation
TR

Dr. Taylor Reed

General Practice

Video call in progress
EC

Sarah Mitchell

14:23
Mobile

Video Call

Dr. Reed β€” 14:23

Chat

3 unread messages

Next Call

Tomorrow 15:00

Use Cases

More than video calls β€” a complete virtual care infrastructure

1:1 Consultations

Private video consultations between doctor and patient for routine checkups, follow-ups, and specialist opinions.

Post-Operative Follow-up

Routine post-surgery check-ins without requiring patients to travel to the clinic. Includes wound assessment via video.

Chronic Care Monitoring

Regular scheduled video check-ins for patients with diabetes, hypertension, and other chronic conditions. Integrated with health diary data.

AI Health Assistant

Online

Hello Ana, I'm your AI health assistant. How can I help you today?

I've had a sore throat and a temperature around 37.8Β°C for the past three days. What should I do?

I can provide general guidance.

A mild fever combined with a sore throat is often associated with a common viral infection. It’s important to monitor:

Duration of symptoms

Difficulty swallowing

Shortness of breath

Temperature rising above 38Β°C

If symptoms worsen or persist for several days, it may be advisable to consult a doctor for further evaluation.

Available Specialists at This Clinic

Dr. Emily Carter

General Practitioner

Dr. Daniel Hughes

ENT Specialist

Book Consultation
Type your health question...
AI Assistant

AI Health Assistant

Available 24/7 through secure chat

Health Diary

AI analysis ready

For Doctors

Clinical summaries

AI Assistant

AI assistant integrated into your clinic platform

The AI Health Assistant supports patients and families through secure chat β€” symptom collection, lab result analysis with trend tracking, health diary insights, reminders, and appointment booking β€” available 24/7 inside your clinic-branded mobile app.

Available 24/7 inside clinic-branded mobile app
Structured symptom collection through conversational chat
Lab result summaries and trend tracking
Appointment booking through chat
Automated reminders via WhatsApp, email, and push notifications

Key benefits

Automated analysis of uploaded lab results (PDF, image, or LIS integration)
AI identifies values outside reference ranges and highlights patterns over time
Patients can schedule follow-up appointments directly through the app
AI supports doctors with structured patient questionnaires and organized health data β€” does not replace medical judgment

AI for doctors too

The AI assistant helps doctors with clinical summaries, lab result interpretation suggestions, and patient history overviews β€” saving time on every consultation.

Important

The AI assistant organizes patient-reported information and laboratory values. It does not provide medical diagnoses or treatment decisions. All clinical decisions are made by licensed healthcare professionals.

Privacy-first architecture

BigDot follows strict data minimization principles. AI processing uses only structured clinical values and reference ranges. Personal identifiers are not required for AI processing. Patient data is never used to train AI models.

Health Data & Lab Intelligence

Structured health data and AI-powered lab analysis

Structured health diary and lab result tracking give doctors a complete, longitudinal view of patient health. AI analysis provides interpretation support and pattern recognition.

Health Diary

Sarah Mitchell - Patient Record

Daily Vitals

Latest recorded values

Blood Pressure

120/80mmHg

Temperature

36.6Β°C

Blood Sugar

95mg/dL

Weight

68.2kg

Lab Trend: Vitamin D (25–OH)

Last 12 months
075150Jan 24Apr 24Jul 24Oct 24Jan 25
Reference: 75–187 nmol/LLatest value: 120 nmol/L

Screens are illustrative. Available modules and workflows depend on deployment configuration.

Key Benefits

Patients track vitals, symptoms, and wellness daily
Doctors see trends over weeks, months, and years
Lab results stored as original PDF/image and analyzed by AI
AI highlights values outside reference ranges and tracks changes over time.

How Lab Results Work

Receive, analyze, deliver

1

Clinic delivers results into the app

Lab results are delivered securely into the clinic-branded patient app, either via integration or manual upload by clinic staff

2

AI extracts and structures data

Patients upload lab results via the clinic-branded app. AI extracts test values, units, and reference ranges into structured format. Personal identifiers are not required for AI analysis.

3

Results available to patient and doctor

Delivered securely inside clinic-branded apps with push notifications

4

Historical tracking enabled

Lab values tracked over time with trend visualization

In-app lab result delivery

Lab results are delivered securely inside the clinic-branded patient app, with optional integrations depending on deployment configuration.

AI analysis of lab results

AI extracts lab values, compares them with reference ranges, and displays structured results with trend tracking.

Historical tracking and trends

Track lab values over time with automatic trend charts and AI-powered follow-ups.

Clinic Admin

Complete clinic management platform

BigDot handles reminders, invoicing, payments, communication, and scheduling automatically β€” so your clinic grows without hiring more staff.

Scheduling

Patients book, reschedule, and cancel through the app. Waitlist management fills cancelled slots automatically.

Automation

WhatsApp, email, push, and in-app notifications sent automatically. Workflows run continuously without manual intervention.

Billing and payments

Invoices generated automatically. Online payment links included. Patients pay with one click. Payment status tracked.

Revenue tracking and advanced reporting

Revenue per doctor, per service, automated share calculation, and advanced reporting dashboards.

Your clinic grows without growing overhead

BigDot handles the workload of 1-2 administrative employees β€” reminders, invoicing, scheduling, and patient communication run on autopilot.

Automation Engine

Today's automated actions

Running

WhatsApp reminder sent

Sarah Mitchell β€” Appointment tomorrow at 10:00

08:00Sent

Email reminder sent

Daniel Novak β€” Appointment in 2 days

08:05Sent

Patient confirmed via WhatsApp

Sarah Mitchell confirmed appointment

08:12Confirmed

Invoice generated

Alex Morgan β€” General Consultation €85

09:15Sent

Payment collected

Alex Morgan paid €85 via online link

09:22Paid

Slot filled from waitlist

Sophia Bennett moved to cancelled 14:00 slot

10:30Auto

Push notification sent

Sarah Kim β€” Appointment in 2 hours

11:00Sent

24

Reminders sent

8

Invoices generated

6

Payments collected

Integration Architecture

Secure integration architecture

How BigDot connects with your existing systems. Keep your current EHR workflow while adding patient and doctor apps, telemedicine, AI assistant, automation, payments, and real-time analytics.

Extend your existing EHR system

Your clinic already runs on an EHR system. BigDot does not replace it β€” BigDot extends it. Keep scheduling and medical records where they are, and add everything else on top.

Patient synchronization
Appointment synchronization
Medical record access
Lab result delivery and processing
Supports integration via secure APIs when available

Zero-disruption activation

Activate BigDot features gradually. Start with the patient app, then add reminders, then payments. Your existing EHR workflow continues uninterrupted.

Secure integration architecture

How BigDot connects with your existing systems

Your existing EHR system

System of record for clinical data

Patients
Appointments
Medical records
Lab results
B

BigDot Platform

Secure extension layer for apps, AI, and automation. Syncs and processes data securely to enable patient apps, AI assistant, telemedicine, and automation β€” without replacing your existing EHR.

Patient App

iOS & Android

Access health data, lab results, and communicate securely

Doctor App

iOS & Android

Manage patients, consultations, and clinical workflows

AI Assistant & Automation

Real-time

Lab insights, analysis, and automated workflows

Analytics & Revenue

Dashboard

Operational insights, reporting, and financial tracking

Security, GDPR & Compliance

Healthcare-grade security and compliance

Patient data demands the highest level of protection. BigDot is built from the ground up with healthcare-grade security, GDPR compliance, and full audit transparency at every layer.

GDPR-aligned

Architecture designed for compliance with European data protection regulations. Patient data processed and stored in accordance with GDPR requirements.

NIS2-ready architecture

Architecture aligned with EU cybersecurity standards. Designed to meet NIS2 directive requirements for healthcare infrastructure.

Encrypted communication

All communication between patients, doctors, and clinic staff is encrypted end-to-end. AES-256 at rest and TLS 1.3 in transit.

Role-based access

Patients, doctors, clinic staff, and owners each have role-specific access. No one sees more than they need to.

Audit logs

Complete audit trail of every system interaction β€” who accessed what, when, and from where. Full regulatory transparency.

Advanced infrastructure

EU-hosted infrastructure β€” advanced data centers
Scalable cloud architecture
Continuous monitoring and updates
Tenant-aware architecture with logical data isolation

Advanced compliance and security

BigDot is designed to protect sensitive patient data for clinics and healthcare providers operating under EU regulations.

GDPR-aligned
NIS2-aligned
ISO 27001-aligned
SOC 2-aligned
EU-hosted infrastructure

Compliance depends on deployment configuration and organizational policies.

Pricing

One platform. Complete clinic infrastructure.

Digital operating system for modern private clinics and specialist practices.

Start

€590 / month

Includes 50 active patients

Scales with your clinic growth

For clinics starting their digital transformation.

Branded web patient portal
Doctor & admin dashboards
Secure messaging
Online appointment booking
Core performance analytics
Hosting & security infrastructure
Standard support
Most Popular

Grow

€990 / month

Includes 100 active patients

Scales with your clinic growth

Complete digital growth platform for multi-doctor clinics.

Everything in Start, plus:
Branded iOS & Android mobile apps
Online payments & subscriptions
Advanced revenue analytics
Patient segmentation tools
Automation workflows
Enhanced reporting dashboard

Scale

€1,590 / month

Includes 200 active patients

AI assistant & AI lab analysis included

Advanced infrastructure for multi-location and specialty healthcare groups.

Everything in Grow, plus:
Multi-location management
Advanced staff roles & permissions
API integrations
Custom analytics
Priority SLA support
Data export & BI tools

Enterprise

Custom pricing

Custom volume structure

AI included

For large-scale healthcare organizations with custom requirements.

Everything in Scale, plus:
Multi-clinic management
EHR integration support
Custom deployment options
Dedicated account manager
SLA guarantees
Priority support

Fast deployment

Launch your clinic in weeks, not months

BigDot enables fast deployment without complex IT projects or long implementation timelines.

Step 1

Setup and branding

Your clinic branding, logo, and configuration are applied.

Step 2

Platform configuration

Mobile apps, portal, and workflows configured.

Step 3

Testing and preparation

Your team tests and prepares deployment.

Step 4

Launch

Your clinic platform goes live.

Typical deployment: 2–4 weeks depending on scope and configuration.

Bring your clinic into the digital era

Launch your clinic’s branded patient platform and build a direct digital relationship with your patients.

No commitment required