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Healthcare Platform

Healthcare platform for modern clinics

BigDot is a complete digital infrastructure for modern clinics — connecting patients, doctors, and clinic operations through clinic-branded mobile apps, integrated AI capabilities, automation, and secure data management.

Designed specifically for private clinics and specialist practices.

Built and deployed in Croatia · EU-hosted infrastructure · GDPR-aligned

View Platform
GDPR-alignedNIS2-alignedISO 27001-alignedSOC 2-alignedEU-hosted infrastructure

Compliance depends on deployment configuration and organizational policies.

Patient PlatformDoctor PlatformTelemedicineSmart FeaturesLab AI AnalysisClinic Admin
Example UI
admin.yourclinic.com/dashboard
Platform Overview
Example data

Patient App

Connected

Doctor App

Connected

AI Health Assistant

Connected

Telemedicine

Connected

Lab Analysis

Connected

Automation

Connected

Infrastructure Status

API GatewayOperational
Database ClusterOperational
AI ProcessingOperational
Notification EngineOperational

Screens are illustrative. Available modules and workflows depend on deployment configuration and contracted scope.

Built for Clinic Owners

Run your entire clinic from one platform

Everything your clinic needs — patient management, native mobile apps, health diary, lab integration, automation, telemedicine, and revenue tracking — in a single unified platform.

Patient management

Patient engagement, health data tracking, and communication in one platform.

Native patient mobile apps

iOS and Android apps under your clinic brand for appointments, messaging, and results.

Native doctor mobile apps

Dedicated mobile app for doctors to manage patients, schedules, and consultations.

Health diary and longitudinal tracking

Structured health diary for patients with longitudinal data tracking over time.

Lab results storage and analysis

Store, visualize, and analyze lab results with trend tracking and AI-powered insights.

Automated reminders and workflows

WhatsApp, email, and push notification reminders sent automatically before appointments.

Revenue tracking and reporting

Real-time revenue dashboards per doctor, per service, with automated financial reports.

Telemedicine consultations

Built-in video, voice, and chat consultations with no third-party tools required.

Patient App

Native mobile app for patients and families

Patients and families manage appointments, lab results, health data, and communication with your clinic all in one secure mobile app under your clinic brand.

Appointment booking
Family multi-profile support
Lab results access and tracking
Secure messaging with clinic
Telemedicine consultations (optional module)

Key benefits

Manage entire families from one account
Reduce calls and administrative workload
Increase patient retention and engagement
Deliver modern digital experience under your clinic brand
Example UI
app.yourclinic.com

Welcome back, Ana

Your next appointment is tomorrow at 10:00

AK
Book Visit
Video Call
Messages

Recent Lab Results

Complete Blood Count

Feb 10

Normal

Thyroid Panel (TSH)

Feb 3

High

Upcoming

DR

Dr. Taylor Reed

Tomorrow, 10:00 - General Checkup

Confirmed
Mobile App

Reminder

Appointment tomorrow 10:00

Lab Results

CBC - Ready to view

New Message

Dr. Reed replied

Example UI
doctor.yourclinic.com

Dr. Taylor Reed

General Practice — 6 patients today

On Duty

6 patients

Today

3 results

Pending

2 scheduled

Video Calls

Today's Schedule

09:00

Sarah Mitchell

General Checkup

Completed
10:00

Sophia Bennett

Follow-up Visit

In Progress
11:30

Daniel Novak

Video Consultation

Upcoming

Lab Results to Review

Alex Morgan - TSH

High - 6.2 mIU/L

High
Doctor App

Next Patient

Sophia Bennett - 10:00

Lab Alert

TSH result needs review

Video Call

D. Novak at 11:30

Doctor App

Dedicated mobile app for doctors

Doctors manage patients, review lab results, access health diary data, conduct video consultations, and manage schedules from a dedicated mobile app — independently with full clinic oversight.

Dedicated doctor mobile app (iOS and Android)
Schedule and appointment management
Accept or decline appointment requests
Telemedicine video consultations (optional module)
Secure messaging with patients
Access to patient lab results and health data during consultations
Real-time revenue dashboard for revenue-share doctors
Push notifications for new appointments and messages

Independent work, full oversight

Doctors work independently through their own app — managing patients, reviewing results, and conducting consultations on their schedule. The clinic owner maintains full visibility and operational control at all times.

Key benefits

Manage patients from anywhere
Access complete patient history instantly
Reduce administrative overhead
Increase operational efficiency

Telemedicine

Integrated telemedicine platform

BigDot includes a complete telemedicine module with native mobile and web support. Video, voice, and secure messaging are built into the platform -- no third-party tools needed.

Native mobile apps
Browser access
Video consultations
Voice consultations
Secure messaging chat
Integrated health data

Why built-in telemedicine matters

No third-party video tools required
GDPR-aligned communication architecture
Integrated with patient and doctor apps
Automatic appointment reminders for virtual visits
app.yourclinic.com/consultation
TR

Dr. Taylor Reed

General Practice

Video call in progress
EC

Sarah Mitchell

14:23
Mobile

Video Call

Dr. Reed — 14:23

Chat

3 unread messages

Next Call

Tomorrow 15:00

Use Cases

More than video calls — a complete virtual care infrastructure

1:1 Consultations

Private video consultations between doctor and patient for routine checkups, follow-ups, and specialist opinions.

Post-Operative Follow-up

Routine post-surgery check-ins without requiring patients to travel to the clinic. Includes wound assessment via video.

Chronic Care Monitoring

Regular scheduled video check-ins for patients with diabetes, hypertension, and other chronic conditions. Integrated with health diary data.

AI Health Assistant

Online

Hello Ana, I'm your AI health assistant. How can I help you today?

I've had a sore throat and a temperature around 37.8°C for the past three days. What should I do?

I can provide general guidance.

A mild fever combined with a sore throat is often associated with a common viral infection. It’s important to monitor:

Duration of symptoms

Difficulty swallowing

Shortness of breath

Temperature rising above 38°C

If symptoms worsen or persist for several days, it may be advisable to consult a doctor for further evaluation.

Available Specialists at This Clinic

Dr. Emily Carter

General Practitioner

Dr. Daniel Hughes

ENT Specialist

Book Consultation
Type your health question...
AI Assistant

AI Health Assistant

Available 24/7 through secure chat

Health Diary

AI analysis ready

For Doctors

Clinical summaries

AI Assistant

AI assistant integrated into your clinic platform

The AI Health Assistant supports patients and families through secure chat — symptom collection, lab result analysis with trend tracking, health diary insights, reminders, and appointment booking — available 24/7 inside your clinic-branded mobile app.

Available 24/7 inside clinic-branded mobile app
Structured symptom collection through conversational chat
Lab result summaries and trend tracking
Appointment booking through chat
Automated reminders via WhatsApp, email, and push notifications

Key benefits

Automated analysis of uploaded lab results (PDF, image, or LIS integration)
AI identifies values outside reference ranges and highlights patterns over time
Patients can schedule follow-up appointments directly through the app
AI supports doctors with structured patient questionnaires and organized health data — does not replace medical judgment

AI for doctors too

The AI assistant helps doctors with clinical summaries, lab result interpretation suggestions, and patient history overviews — saving time on every consultation.

Important

The AI assistant organizes patient-reported information and laboratory values. It does not provide medical diagnoses or treatment decisions. All clinical decisions are made by licensed healthcare professionals.

Privacy-first architecture

BigDot follows strict data minimization principles. AI processing uses only structured clinical values and reference ranges. Personal identifiers are not required for AI processing. Patient data is never used to train AI models.

Health Diary & Lab Platform

Structured patient health data and lab tracking

Structured health diary and lab result tracking give doctors a complete, longitudinal view of patient health. AI-ready data structures enable intelligent analysis and pattern recognition.

Blood pressure tracking
Blood sugar tracking
Weight tracking
Temperature tracking
Lab result storage
Lab trend visualization
AI-powered lab result analysis
Patient history tracking

Key benefits

Patients track vitals, symptoms, and wellness daily
Doctors see trends over weeks, months, and years
Lab results stored as original PDF/image and analyzed by AI
AI highlights out-of-range values and shows trends from historical data
Patients can share AI insights with their doctor and request a consultation

Health Diary

Sarah Mitchell - Patient Record

Daily Vitals

Latest recorded values

Blood Pressure

120/80mmHg

Temperature

36.6°C

Blood Sugar

95mg/dL

Weight

68.2kg

Lab Trend: Vitamin D (25–OH)

Last 12 months
075150Jan 24Apr 24Jul 24Oct 24Jan 25
Reference: 75–187 nmol/LLatest value: 120 nmol/L

Recent Diary Entries

Apr 15

Lab result uploaded to patient record

Completed
Apr 14

New appointment scheduled

Scheduled
Apr 13

Health diary entry recorded

Recorded
Apr 12

AI analysis completed on lab result

Analyzed

Screens are illustrative. Available modules and workflows depend on deployment configuration.

Integration Architecture

Secure integration architecture

How BigDot connects with your existing systems. Keep your current EHR workflow while adding patient and doctor apps, telemedicine, AI assistant, automation, payments, and real-time analytics.

Extend your existing EHR system

Your clinic already runs on an EHR system. BigDot does not replace it — BigDot extends it. Keep scheduling and medical records where they are, and add everything else on top.

Patient synchronization
Appointment synchronization
Medical record access
Lab result delivery and processing
Supports integration via secure APIs when available

Zero-disruption activation

Activate BigDot features gradually. Start with the patient app, then add reminders, then payments. Your existing EHR workflow continues uninterrupted.

Secure integration architecture

How BigDot connects with your existing systems

Your existing EHR system

System of record for clinical data

Patients
Appointments
Medical records
Lab results
B

BigDot Platform

Secure extension layer for apps, AI, and automation. Syncs and processes data securely to enable patient apps, AI assistant, telemedicine, and automation — without replacing your existing EHR.

Patient App

iOS & Android

Access health data, lab results, and communicate securely

Doctor App

iOS & Android

Manage patients, consultations, and clinical workflows

AI Assistant & Automation

Real-time

Lab insights, analysis, and automated workflows

Analytics & Revenue

Dashboard

Operational insights, reporting, and financial tracking

Clinic Admin

Complete clinic management platform

BigDot handles reminders, invoicing, payments, communication, and scheduling automatically — so your clinic grows without hiring more staff.

Scheduling

Patients book, reschedule, and cancel through the app. Waitlist management fills cancelled slots automatically.

Automation

WhatsApp, email, push, and in-app notifications sent automatically. Workflows run continuously without manual intervention.

Billing and payments

Invoices generated automatically. Online payment links included. Patients pay with one click. Payment status tracked.

Revenue tracking and advanced reporting

Revenue per doctor, per service, automated share calculation, and advanced reporting dashboards.

Your clinic grows without growing overhead

BigDot handles the workload of 1-2 administrative employees — reminders, invoicing, scheduling, and patient communication run on autopilot.

Automation Engine

Today's automated actions

Running

WhatsApp reminder sent

Sarah Mitchell — Appointment tomorrow at 10:00

08:00Sent

Email reminder sent

Daniel Novak — Appointment in 2 days

08:05Sent

Patient confirmed via WhatsApp

Sarah Mitchell confirmed appointment

08:12Confirmed

Invoice generated

Alex Morgan — General Consultation €85

09:15Sent

Payment collected

Alex Morgan paid €85 via online link

09:22Paid

Slot filled from waitlist

Sophia Bennett moved to cancelled 14:00 slot

10:30Auto

Push notification sent

Sarah Kim — Appointment in 2 hours

11:00Sent

24

Reminders sent

8

Invoices generated

6

Payments collected

Revenue & Analytics

This MonthExport

Total Revenue

€84,320

+23%

Collected

€77,250

+31%

Outstanding

€7,070

-18%

Monthly Revenue

Revenue
Collected
J
F
M
A
M
J
J
A
S
O
N
D

Doctor revenue contribution

€45,720 of €84,320 total
Dr. Taylor Reed
Share: €3,511€10,972
Dr. Alex Morgan
Share: €3,552€9,601
Dr. Jordan Ellis
Share: €3,562€8,687
Dr. Sarah Kim
Share: €3,539€8,230
Dr. Emma Carter
Share: €3,539€8,230

Revenue by Channel

Total: €84,320
Clinic visits
65%€54,800
Telemedicine
26%€21,900
Diagnostics
9%€7,620

Doctor revenue contribution

€45,720Doctor Revenue
Dr. Taylor Reed
€10,972
Dr. Alex Morgan
€9,601
Dr. Jordan Ellis
€8,687
Dr. Sarah Kim
€8,230
Dr. Emma Carter
€8,230

Revenue by Service

€84,320Monthly Revenue
Subscriptions
€38,600
Consultations
€25,400
Lab & Diagnostics
€12,200
Telemedicine
€5,620
Other
€2,500

Revenue & Analytics

Enterprise reporting and revenue analytics

Full financial and operational visibility. Active patients, subscriptions, MRR, lab analyses, payments collected, appointment volume, revenue per doctor, revenue per service, and automated share calculations — all in real time.

Active patients
Active subscriptions
Monthly recurring revenue (MRR)
Lab analyses performed
Payments collected
Appointment volume

Complete financial control

As the clinic owner, you see exactly how much each doctor generates, what each service costs, how payments are tracked, and what revenue shares are owed. No spreadsheets. No guessing. Real-time accuracy.

Automated revenue share

Define revenue share percentages per doctor. BigDot calculates shares automatically based on actual revenue and generates reports for payouts.

Dr. Reed

€3,511

at 32% share

Dr. Morgan

€3,552

at 37% share

Subscription Infrastructure

Enable subscription-based healthcare services

BigDot provides enterprise subscription infrastructure for clinics and healthcare providers. Clinics can define their own subscription models, offer recurring healthcare services, manage patient memberships, and automate billing and revenue tracking — fully white-label under their own brand.

Clinic-defined subscription plans
Recurring billing automation
Patient subscription lifecycle management
Automated invoicing and payment tracking
Revenue reporting and analytics
Fully white-label compatible
Supports multiple plans per clinic

Your clinic, your subscription model

Define plans, set pricing, manage memberships, and automate recurring billing — all under your own brand. Patients subscribe through your clinic app and manage their membership independently.

Subscription Management

Active plans and recurring revenue

Live

Monthly Recurring

€38,600

+18%

Active Members

524

+62

Retention Rate

94.2%

+1.8%

Active Subscription Plans

Essential Care€49/mo
248 members€12,152
Premium Health€99/mo
156 members€15,444
Family Plan€149/mo
84 members€12,516
Corporate Wellness€299/mo
36 members€10,764

Recent Membership Activity

Sarah Mitchell SubscribedPremium Health

2h ago

Alex Morgan RenewedEssential Care

4h ago

Sophia Bennett UpgradedFamily Plan

6h ago

Daniel Novak SubscribedCorporate Wellness

1d ago

524

Invoices sent

498

Auto-collected

95%

Collection rate

White-Label Platform

Your clinic. Your brand. Your app.

BigDot provides complete white-label infrastructure — your clinic’s own branded mobile apps, patient portal, and digital operations platform. Patients interact with your brand at every touchpoint. BigDot powers everything behind the scenes.

Custom branding

Your logo, colors, and visual identity across the entire platform and mobile apps.

Custom domain

Run BigDot on your own domain. Patients see your clinic brand, not ours.

Native mobile apps under clinic name

Patient and doctor apps published under your clinic name in App Store and Google Play.

Clinic owns patient relationship

Your patients interact with your brand at every touchpoint. BigDot stays invisible.

Your Brand, Everywhere

How patients experience your clinic platform

Web Platform

app.yourclinic.com

YC
Your Clinic

Patient App

YC

Your Clinic

App Store / Google Play

Doctor App

YC

YC Doctor

App Store / Google Play

Your clinic owns the patient relationship

Patients book through your app, communicate with your brand, and receive results under your name. BigDot powers everything behind the scenes.

Lab Results & AI Analysis

Lab results delivery and AI-powered analysis

Enable laboratories and clinics to securely deliver lab results to patients. Patients can upload or receive lab results and instantly analyze them using BigDot's AI assistant and health diary tracking.

In-app lab result delivery

Lab results are delivered securely inside the clinic-branded patient app, with optional integrations depending on deployment configuration.

PDF and image upload support

Lab results stored as original PDF or image. Clinic staff or patients can upload results directly through the app.

AI analysis of lab results

AI analyzes uploaded lab results, generates structured insights, identifies patterns, and flags abnormalities.

Secure patient and doctor access

Results are delivered securely inside the clinic-branded apps. Patients receive push notifications when new results are available.

Historical tracking and trend visualization

Track lab values over time with automatic trend charts. Structured data is generated by AI analysis, not LIS syncing.

How Lab Results Work

Receive, analyze, deliver

1

Clinic delivers results into the app

Lab results are delivered securely into the clinic-branded patient app, either via integration or manual upload

2

AI extracts and structures data

AI extracts test values, units, and reference ranges into structured format. Personal identifiers are not required for AI analysis.

3

Results available to patient and doctor

Delivered securely inside clinic-branded apps with push notifications

4

Historical tracking and trends enabled

Lab values tracked over time with trend visualization

Lab results are delivered securely inside the clinic-branded patient app. When patients upload results, AI extracts structured values, compares them to reference ranges, and highlights out-of-range results for informational purposes.

Privacy-first architecture

AI processes clinical values only. Patient identity data is never used for AI training.

Security, GDPR & Compliance

Healthcare-grade security and compliance

Patient data demands the highest level of protection. BigDot is built from the ground up with healthcare-grade security, GDPR compliance, and full audit transparency at every layer.

GDPR-aligned

Architecture designed for compliance with European data protection regulations. Patient data processed and stored in accordance with GDPR requirements.

NIS2-ready architecture

Architecture aligned with EU cybersecurity standards. Designed to meet NIS2 directive requirements for healthcare infrastructure.

Encrypted communication

All communication between patients, doctors, and clinic staff is encrypted end-to-end. AES-256 at rest and TLS 1.3 in transit.

Role-based access

Patients, doctors, clinic staff, and owners each have role-specific access. No one sees more than they need to.

Audit logs

Complete audit trail of every system interaction — who accessed what, when, and from where. Full regulatory transparency.

Advanced infrastructure

EU-hosted infrastructure — advanced data centers
Scalable cloud architecture
Continuous monitoring and updates
Tenant-aware architecture with logical data isolation

Advanced compliance and security

BigDot is designed to protect sensitive patient data for clinics and healthcare providers operating under EU regulations.

GDPR-aligned
NIS2-aligned
ISO 27001-aligned
SOC 2-aligned
EU-hosted infrastructure

Compliance depends on deployment configuration and organizational policies.

Pricing

One platform. Complete clinic infrastructure.

Digital operating system for modern private clinics and specialist practices.

Start

€590 / month

Includes 50 active patients

Scales with your clinic growth

For clinics starting their digital transformation.

Branded web patient portal
Doctor & admin dashboards
Secure messaging
Online appointment booking
Core performance analytics
Hosting & security infrastructure
Standard support
Most Popular

Grow

€990 / month

Includes 100 active patients

Scales with your clinic growth

Complete digital growth platform for multi-doctor clinics.

Everything in Start, plus:
Branded iOS & Android mobile apps
Online payments & subscriptions
Advanced revenue analytics
Patient segmentation tools
Automation workflows
Enhanced reporting dashboard

Scale

€1,590 / month

Includes 200 active patients

AI assistant & AI lab analysis included

Advanced infrastructure for multi-location and specialty healthcare groups.

Everything in Grow, plus:
Multi-location management
Advanced staff roles & permissions
API integrations
Custom analytics
Priority SLA support
Data export & BI tools

Enterprise

Custom pricing

Custom volume structure

AI included

For large-scale healthcare organizations with custom requirements.

Everything in Scale, plus:
Multi-clinic management
EHR integration support
Custom deployment options
Dedicated account manager
SLA guarantees
Priority support

Bring your clinic into the digital era

Launch your clinic’s branded patient platform and build a direct digital relationship with your patients.

No commitment required