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Healthcare Platform

Healthcare-grade security at every layer

Patient data demands the highest protection. BigDot is built from the ground up with healthcare-grade security, designed to support GDPR-compliant deployments, with comprehensive audit logging.

Designed specifically for private clinics and specialist practices.

Built and deployed in Croatia ยท EU-hosted infrastructure ยท GDPR-aligned

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GDPR-alignedNIS2-alignedISO 27001-alignedSOC 2-alignedEU-hosted infrastructure

Compliance depends on deployment configuration and organizational policies.

Patient PlatformDoctor PlatformTelemedicineSmart FeaturesLab AI AnalysisClinic Admin
Example UI
admin.yourclinic.com/dashboard
Security Overview
โœฆ Example data

Active

Encryption status

Active

Data isolation

Enforced

Access control

EU

Infrastructure region

Operational

System status

Service Status

Encryption LayerOperational
Access ControlOperational
Audit LoggingOperational
Tenant IsolationOperational

Screens are illustrative. Available modules and workflows depend on deployment configuration and contracted scope.

Certifications & Standards

Designed to meet healthcare security standards

GDPR-aligned

Architecture designed for compliance with the General Data Protection Regulation, including lawful data processing, patient consent management, and the right to erasure.

NIS2-aligned

Platform architecture aligned with the EU NIS2 cybersecurity directive for critical infrastructure, including incident response and risk management.

ISO 27001-aligned

Information security management practices designed in alignment with ISO 27001 standards, covering access control, risk assessment, and continuous improvement.

SOC 2-aligned

Security practices designed in alignment with SOC 2 principles, covering access controls, system availability, processing integrity, confidentiality, and privacy.

EU-hosted infrastructure

Patient and clinical data is hosted within European Union infrastructure environments using advanced data center facilities.

Compliance depends on deployment configuration and organizational policies.

Encryption & Data Protection

Defense in depth at every layer

Security is designed as a core architectural principle of the BigDot platform. The system implements application-level encryption, access controls, and tenant-aware data isolation to ensure secure handling of clinical and operational data.

AES-256 encryption at rest

All stored data is encrypted using AES-256, the same standard used by financial institutions and government agencies.

TLS 1.3 in transit

Every data transmission is protected with TLS 1.3, ensuring secure communication between clients, servers, and third-party integrations.

Application-level encryption and access control

Encryption key management implemented within the platform. Secure communication using industry-standard encryption protocols.

Role-based access control (RBAC)

Role-based access control across platform services. Granular permission system ensures users can only access data and features appropriate to their role.

Comprehensive audit logging

System interactions are logged to provide traceability for compliance reviews and operational investigations.

Data access monitoring

Continuous monitoring and logging of data access events with alerting capabilities.

Security Architecture

Application Layer

RBAC, Input Validation, Session Management

Transport Layer

TLS 1.3, Advanced transport security controls, including certificate validation

Storage Layer

AES-256, Encrypted Backups, Key Rotation

Infrastructure Layer

EU Advanced DC, Network Isolation, Monitoring

Comprehensive Audit Logging

Every data access, modification, and system event is recorded in comprehensive audit logging designed to support traceability and integrity.

Infrastructure

Advanced infrastructure designed for healthcare

Healthcare operations demand reliable, redundant, and secure infrastructure โ€” hosted entirely within the European Union.

SOC 2-aligned practices covering access controls, availability, processing integrity, confidentiality, and privacy.

EU-hosted infrastructure (data centers)

Hosted in advanced Tier 3 data center facilities. Infrastructure security provided by certified colocation provider. Application-level security implemented within the BigDot platform.

Scalable cloud architecture

Horizontally scalable infrastructure designed to handle growing patient volumes and clinical workloads without performance degradation.

Continuous monitoring and alerting

24/7 infrastructure monitoring with automated alerting for performance anomalies, security events, and service health degradation.

High-availability architecture

Infrastructure designed for high availability with redundancy at every layer, supporting mission-critical clinical operations.

Automatic backups

Automated daily backups with point-in-time recovery capability, ensuring data durability and rapid restoration in any scenario.

Disaster recovery

Comprehensive disaster recovery procedures with geographic redundancy, ensuring business continuity for healthcare providers.

AI Privacy

AI Data Processing & Privacy

BigDot follows strict data minimization principles. AI processing uses only structured clinical values and reference ranges required to provide summaries and trend tracking. Personal identifiers are not required for AI processing.

Patient data is never used to train, retrain, or improve BigDot AI models. Each clinic's data remains isolated and is processed solely to provide services requested by that clinic.

Compliance Framework

Compliance-ready at every level

The BigDot platform is designed to support GDPR-compliant deployments through encryption, access controls, and tenant-aware data isolation. Compliance depends on deployment configuration and organizational policies.

GDPR data processing

  • Lawful basis for all data processing activities
  • Patient consent management and withdrawal mechanisms
  • Right to erasure and data portability support
  • Data Protection Impact Assessments (DPIA) for high-risk processing

NIS2 directive alignment

  • Cybersecurity risk management framework
  • Incident detection, reporting, and response procedures
  • Supply chain security assessment and monitoring

Tenant-aware architecture

  • Tenant-aware architecture ensures logical separation of data between organizations
  • Tenant-aware database design with access controls
  • Logical data isolation between tenants
  • Access control enforcement at application and database levels
  • Architecture designed to prevent cross-tenant data access
  • Each clinic retains full ownership and control of its data. BigDot processes data solely to provide the services requested by the clinic and does not use clinic data for any other purpose.

Security practices

  • Application-level encryption key management implemented within the platform
  • Role-based access control across platform services
  • Access control policies designed to prevent unauthorized access
  • Secure communication using industry-standard encryption protocols (TLS)

Questions about security?

Our team is available to discuss your organization's security requirements, provide detailed compliance documentation, and schedule a technical security review.

No commitment required