Branded platform for your polyclinic

Pricing that grows with your clinic — not ahead of it

Small practices from €290/month, polyclinics with mobile apps from €590/month. EHR API integration included — no migration fees, no software replacement.

Designed for private clinics and specialist practices already using an EHR.

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GDPR-alignedEU-hostedHealthcare-grade securityEU AI Act ready

Compliance depends on deployment configuration and organizational policies.

Patient appDoctor platformAI assistantTelemedicine

Start

Everything a solo professional needs — from intake to invoicing.

€290/month

Solo / small practice

30-day trial

Clinic-branded web portal

Online appointment booking

Telemedicine (video + messages)

Online payments and subscriptions

Secure messaging with patients

WhatsApp, email and push reminders

Reporting and analytics

Priority email support

Grow

For polyclinics that want their own branded mobile apps and communication automation.

€590/month

Polyclinic 2-15 doctors

30-day trial

Everything in Start, plus:

Branded iOS and Android mobile apps

Multi-doctor coordination

WhatsApp, email and push automation

Secure messaging with patients

All digital patient touchpoints in one app

Phone support during business hours

Scale

For polyclinics that need AI, custom integrations and priority support.

€990/month

Larger single polyclinic

30-day trial

Everything in Grow, plus:

AI module included (assistant + lab structuring + trend analysis)

Custom API integrations with your EHR

Custom AI tuning for your workflows

Configurable analytics and reporting

Priority SLA support

Dedicated project lead

Enterprise

For clinic groups, diagnostic centers, specialty practice chains, pharma companies and insurers.

Custom pricing

Clinic groups and larger organizations

Care Coordinator and Call Center included

Everything in Scale, plus:

Care Coordinator module included

Call Center module included

Multi-location support

Custom integrations with your EHR and national health portal

Multi-clinic management

Dedicated cloud environment or on-prem option

24/7 SLA guarantees

Dedicated account manager

Procurement-friendly billing (annual invoicing, PO support)

Final pricing depends on number of doctors, locations and selected modules. Talk to our team for a tailored proposal.

Platform infrastructure

Complete Digital Infrastructure Includes

Every plan includes a complete digital platform designed for private healthcare providers.

Patient portal & communication system

Doctor & admin dashboards

Appointment scheduling system

Secure messaging infrastructure

Performance analytics

Revenue analytics engine

Automation workflows

Role-based access control

Hosting & security infrastructure

API integration framework

Data export capabilities

SLA-backed infrastructure

Included in every plan

Core platform included in every plan

Every BigDot clinic receives the full core platform with patient, doctor, and admin tools.

Patient platform

Clinic-branded patient mobile app (iOS and Android)

Patient profiles and family profiles

Appointment scheduling (in-clinic visits)

Health diary for adults and children

Medical document storage and access

Secure messaging between patients and clinic

Push notifications and reminders

Online payments and subscription support

Doctor platform

Clinic-branded doctor mobile app (iOS and Android)

Appointment management

Accept or decline appointment requests

Access to patient health records and documents

Secure messaging with patients

Real-time doctor activity overview

Admin platform

Clinic admin dashboard

Patient management

Doctor management

Appointment management

Service and pricing configuration

Billing and subscription management

Role-based access control

Infrastructure and security

EU-hosted infrastructure

GDPR-aligned

Encrypted data storage

Secure authentication and access control

GDPR-ready architecture

Designed to support regulatory compliance with European data protection standards

EU hosting

All data stored in secure European data centers

Automatic updates

Platform updates deployed automatically with zero downtime

Onboarding support

Dedicated onboarding assistance for your clinical team

Data migration assistance

Support for migrating data from existing systems

Add-on modules

An open catalog of modules that extends BigDot. Any tier can purchase the module it needs.

AI module

€99/mo

AI assistant for patients (24/7 chat)

AI lab result structuring

Health trend analysis

Available inside patient and doctor apps

Included in Scale and Enterprise.

Care Coordinator

€149/mo

Prevents patients from falling out of the care pathway — with AI support and human-in-the-loop control.

AI-drafted patient messages — coordinator approves before sending.

Chronological treatment view across all patient specialties.

Care plans for chronic patients — with goals and progress tracking.

Automatic alerts on at-risk situations — without auto-messaging patients.

Visibility of pending doctor messages — coordinator sees priorities.

Quick actions per patient from a single screen.

Full action record, compliant with regulatory requirements.

Included in Enterprise.

Call Center

€199/mo

AI-guided booking workflow for call agents.

Guided call workflow — from patient identification to confirmed appointment.

AI recommendations at every step — service, slot, communication channel.

Multi-clinic service catalog — searchable and filtered.

Phone-based payments — patients with open balances in a central list.

Pre-auth payment — billing on appointment confirmation.

Full patient context at call time.

Included in Enterprise.

Any tier can purchase the modules it needs. Telemedicine is included in every tier.

Implementation & Onboarding Required

Custom deployment tailored to your clinic's digital infrastructure.

Includes configuration, setup, and clinic-specific deployment planning.

FAQ

Common pricing questions

See what BigDot can do for your clinic

Book a free demo and see exactly how BigDot works for your clinic, including branded apps, AI assistant, telemedicine, and automated workflows.

In 30 minutes you'll know the price for your clinic.

Our team will walk you through the platform, understand your requirements, and provide a tailored pricing proposal — including Founding Clinics terms if you qualify.

No commitment required