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Branded platform for your polyclinic

Pricing that grows with your clinic — not ahead of it

Small practices from €290/month, polyclinics with mobile apps from €590/month. EHR API integration included — no migration fees, no software replacement.

Designed for private clinics and specialist practices already using an EHR.

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GDPR-alignedEU-hostedHealthcare-grade securityThe doctor decides

Compliance depends on deployment configuration and organizational policies.

Patient appDoctor platformAI assistantTelemedicine

Start

Everything a solo professional needs — from intake to invoicing.

Clinic-branded web portal
Online appointment booking
Telemedicine (video + messages)
Online payments and subscriptions
Secure messaging with patients
WhatsApp, email and push reminders
Reporting and analytics
Priority email support

€290/month

Solo / small practice

30-day trial

Most Popular

Grow

For polyclinics that want their own branded mobile apps and communication automation.

Everything in Start, plus:
Branded iOS and Android mobile apps
Multi-doctor coordination
WhatsApp, email and push automation
All digital patient touchpoints in one app
Phone support during business hours

€590/month

Polyclinic 2-15 doctors

30-day trial

Scale

For polyclinics that need AI, custom integrations and priority support.

Everything in Grow, plus:
AI module included (assistant + lab structuring + trend analysis)
Custom API integrations with your EHR
Custom AI tuning for your workflows
Configurable analytics and reporting
Priority SLA support
Dedicated project lead

€990/month

Larger single polyclinic

30-day trial

Enterprise

For clinic groups, diagnostic centers, specialty practice chains, pharma companies and insurers.

Everything in Scale, plus:
Care Coordinator module included
Call Center module included
Multi-location support
Custom integrations with your EHR and national health portal
Multi-clinic management
Dedicated cloud environment or on-prem option
24/7 SLA guarantees
Dedicated account manager
Procurement-friendly billing (annual invoicing, PO support)

Custom pricing

Clinic groups and larger organizations

Care Coordinator and Call Center included

Pricing depends on the plan and the modules you choose. Enterprise is quoted to your requirements. All prices exclude VAT. VAT is added on the invoice where applicable.

Platform infrastructure

What the platform is made of

An overview of the whole platform. Anything not included in Start is marked with the plan it starts from.

Patient portal & communication system
Doctor & admin dashboards
Appointment scheduling system
Secure messaging infrastructure
Performance analytics
Revenue analytics engine
Automation workflowsfrom Grow
Role-based access control
Hosting & security infrastructure
API integration framework
Data export capabilities
SLA-backed infrastructurefrom Scale

Platform by role

Tools for patients, doctors and admin

The full list of what the platform contains. Items that start at a higher plan are marked with that plan.

Patient platform

Clinic-branded patient mobile app (iOS and Android)from Grow
Patient profiles and family profiles
Appointment scheduling (in-clinic visits)
Health diary for adults and children
Medical document storage and access
Secure messaging between patients and clinic
Push notifications and reminders
Online payments and subscription support

Doctor platform

Clinic-branded doctor mobile app (iOS and Android)from Grow
Appointment management
Accept or decline appointment requests
Access to patient health records and documents
Secure messaging with patients
Real-time doctor activity overview

Admin platform

Clinic admin dashboard
Patient management
Doctor management
Appointment management
Service and pricing configuration
Billing and subscription management
Role-based access control

Infrastructure and security

EU-hosted infrastructure
GDPR-aligned
Encrypted data storage
Secure authentication and access control

GDPR-ready architecture

Designed to support regulatory compliance with European data protection standards

EU hosting

All data stored in secure European data centers

Automatic updates

Platform updates deployed automatically with zero downtime

Onboarding support

Dedicated onboarding assistance for your clinical team

Data migration assistance

Support for migrating data from existing systems

Add-on modules

Add-on modules

An open catalog of modules that extends BigDot. Any tier can purchase the module it needs.

AI module

€99/mo

AI assistant for patients (24/7 chat)
AI lab result structuring
Health trend analysis
Available inside patient and doctor apps

Included in Scale and Enterprise.

Care Coordinator

€149/mo

Prevents patients from falling out of the care pathway — with AI support and human-in-the-loop control.

AI-drafted patient messages — coordinator approves before sending.
Chronological treatment view across all patient specialties.
Care plans for chronic patients — with goals and progress tracking.
Automatic alerts on at-risk situations — without auto-messaging patients.
Visibility of pending doctor messages — coordinator sees priorities.
Quick actions per patient from a single screen.
Full action record, compliant with regulatory requirements.

Included in Enterprise.

Call Center

€199/mo

AI-guided booking workflow for call agents.

Guided call workflow — from patient identification to confirmed appointment.
AI recommendations at every step — service, slot, communication channel.
Multi-clinic service catalog — searchable and filtered.
Phone-based payments — patients with open balances in a central list.
Pre-auth payment — billing on appointment confirmation.
Full patient context at call time.

Included in Enterprise.

Any tier can purchase the modules it needs. Telemedicine is included in every tier.

Implementation & Onboarding Required

Custom deployment tailored to your clinic's digital infrastructure.

Includes configuration, setup, and clinic-specific deployment planning.

FAQ

Common pricing questions

See what BigDot can do for your clinic

Book a free demo and see exactly how BigDot works for your clinic, including branded apps, AI assistant, telemedicine, and automated workflows.

In 30 minutes you'll know the price for your clinic.

Our team will walk you through the platform, understand your requirements, and provide a tailored pricing proposal — including Founding Clinics terms if you qualify.

No commitment required